Returns & Exchanges
We want you and your dog to be completely satisfied with your BullyBillows gear, which is why we offer a 30-day return window for items in brand-new, hair-free condition. Please ensure all original tags are attached and the product shows no signs of outdoor use to qualify for a full refund.
Check Eligibility
Ensure your items are unworn, free of pet hair, and in their original packaging with all tags still attached.
Start Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack and Ship
Securely package your items and use the provided prepaid shipping label or your preferred carrier to send the package back to our warehouse.
Receive Refund
Once our team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing